1. Data Controller

Prime Real Estate controls personal data submitted through this website. For privacy requests, contact your official company email listed on the contact page.

2. What We Collect

We collect booking details you provide: name, email, phone/WhatsApp number, selected listing, preferred date/time, message, and technical metadata (IP, timestamps, language).

3. Why We Process Data

Data is processed to manage appointment requests, prevent abuse, communicate with customers, and operate the listing platform securely.

4. Legal Basis

Processing is based on pre-contractual steps requested by users, legitimate interests (fraud prevention and service security), and legal obligations where applicable.

5. Retention

Appointment and operational logs are retained only as long as required for business operations, security, and legal compliance, then deleted or anonymized.

6. Sharing

Data may be shared with service providers strictly for hosting, notifications, and operational support under confidentiality and security obligations.

7. Your Rights

You may request access, correction, deletion, restriction, objection, and portability where applicable law grants these rights. You may also file a complaint with your local data authority.

8. Contact

For privacy or data requests, use your official support/contact email and include enough detail to verify and process your request.